INVESTIGATION UNITS
Public Complaints Commission
ABOUT US
The Public Complaints Commission is the machinery for the control of administrative excesses (non- adherence to procedures or abuse of law). It is an organ of the government set up to redress complaints lodged by aggrieved citizens or residents in Nigeria against administrative injustice.
The Commission aim at promoting social justice for the individual citizen. It is also an institution that provide a viable option for Nigerians or anyone resident in Nigeria seeking redress against injustice arising from administrative bureaucratic errors, omission or abuse by officials of government, or limited liability companies in Nigeria.
The Commission also has the role of improving public administration in the laws, procedures, practices, rules and regulations and standard behavior of officials. These are provided for in the ACT, CAP 37 LFN 2004.
The primary function of the Public Complaints Commission is to provide impartial investigation on behalf of the complainants who feel aggrieved by the action or inaction of the government or local government or private companies.
The Commission is independent of government bureaucracy and at the same time has extensive powers regarding confidentiality and access to all government information including the production of documents which can aid the Commission’s investigation, The Commission is empowered to enforce compliance in order to obtain the necessary information.
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ADMINISTRATIVE JUSTICE: A NECESSARY INGREDIENT FOR EFFECTIVE SERVICE DELIVERY – PCC
The Honourable Chief Commissioner, Public Complaints Commission, Hon. Abimbola Ayo-Yusuf has emphasised the need for best administrative practices in work places to bring about effective and efficient service delivery to the citizenry. The Nigerian Chief Ombudsman made this emphasis today at a one-day Summit aimed at fostering collaboration between PCC and other organizations organised by […]
OROSANYA REPORT: PCC SEEKS REVIEW OF RECOMMENDATION
The Chief Nigerian Ombudsman, Hon. Abimbola Ayo-Yusuf has described the recommendation by the Orasanya Report for the Public Complaints Commission to be subsumed by the National Human Rights Commission as erroneous stressing that the recommendaton is not in line with global practice. The Hon Chief Commissioner Hon. Abimbola Ayo_Yusuf made this assertion yesterday when he […]
PCC, NSITF TO COLLABORATE ON PUBLIC AWARENESS CAMPAIGN
The Federal Capital Territory’s Commissioner of the Public Complaints Commission, Comrade Dalhatu Ezekiel Musa on Tuesday met with the Managing Director of the Nigeria Social Insurance Trust Fund, Mrs. Maureen Allagoa in her office in Abuja. The Commissioner during the visit highlighted the broad mandate of the Public Complaints Commission, established in 1975 to address […]
PCC ORDERS MTN TO PAY ACCRUED RENT TO A COMPLAINANT
The Honourable Federal Commissioner, Hon. Abubakar B. Jijiwa MFR on wednesday 17th January 2023 recommended that MTN should pay a Complainant his rent that has accrued for some years. The Honourable Commissioner gave this directive while presiding over a Case Conference on a complaint on non-payment of rent by MTN on a land leased to […]